【題目要求】

　　假如你是李華，昨天在商場購買了一臺電風扇，回家后發現它不能運轉。你回到店里與營業員交涉時，該營業員對你的態度惡劣，對你提出的問題不予受理。請你為此向經理寫一封投訴信。

　　【優秀參考范文】

　　Dear Manager,

　　I feel sorry to trouble you but I am afraid that I have to make a complaint.

　　Yesterday I bought an electric fan in your shop, but when I got home and turned it on, it didn't work. So I took it back and talked to the assistant about the problem. To my surprise, instead of helping me solve the problem, the man, in a rude manner, refused to examine it.

　　Generally, your shop is well-known for good service and that is why I bought the electric fan in your shop. I was really upset to find that such a thing should have occurred in your shop.

　　I am waiting for a reasonable explanation and expecting an early reply.

　　Sincerely yours,

　　Li Hua

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